Terms of service

Welcome to LUVINAMOON.

These Terms of Service ("Terms") describe the rules and conditions that apply to your access and use of our website, products, and services.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

Website Use

By accessing the LUVINAMOON website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use our website for fraudulent activities
  • Attempt unauthorized access to our systems
  • Interfere with website functionality or security
  • Upload harmful software or malicious content
  • Copy or misuse website materials without permission

We reserve the right to restrict access to users who violate these Terms.

Products & Availability

At LUVINAMOON, we carefully select and provide women's fashion products.

We make every effort to ensure that product descriptions, images, colors, and pricing information are accurate.

However, due to differences in device displays and other factors, actual product colors may vary slightly.

We reserve the right to:

  • Update product information
  • Modify prices
  • Change product availability
  • Remove products from sale
  • Limit quantities available

Product availability is not guaranteed and may change without notice.

Pricing & Payment

All prices displayed on our website are listed in U.S. Dollars (USD).

Prices may be updated at any time without prior notice.

Payment must be successfully authorized before an order can be processed.

If an incorrect price appears due to a technical or system error, LUVINAMOON reserves the right to cancel the affected order and issue a refund if payment has already been completed.

Orders

After placing an order, you will receive an order confirmation email.

Please note that receiving an order confirmation does not guarantee acceptance of your order.

LUVINAMOON reserves the right to:

  • Cancel or refuse any order
  • Limit purchase quantities
  • Request additional verification
  • Decline orders suspected of fraud or unauthorized activity

If an order is cancelled after payment has been received, a refund will be issued to the original payment method.

Shipping

Shipping fees, processing times, and delivery information are explained in our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed.

LUVINAMOON is not responsible for delays caused by:

  • Shipping carriers
  • Customs procedures
  • Weather conditions
  • Public holidays
  • Transportation interruptions
  • Other circumstances outside our control

Returns & Refunds

All returns and refunds are handled according to our Return & Refund Policy.

By placing an order with LUVINAMOON, you acknowledge that you have reviewed and accepted our return conditions.

Intellectual Property

All content on this website, including but not limited to:

  • Brand name
  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Icons
  • Website design
  • Marketing materials

is owned by LUVINAMOON or its authorized partners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without prior written permission.

User Responsibilities

When using our website, you agree not to:

  • Provide false or misleading information
  • Violate applicable laws
  • Attempt to access restricted areas of our website
  • Interfere with website operations
  • Use automated systems to collect website content
  • Engage in fraudulent transactions

Failure to comply with these Terms may result in order cancellation or restricted access to our services.

Disclaimer

Our website and services are provided on an "as available" and "as is" basis.

While we strive to provide accurate information and reliable service, LUVINAMOON does not guarantee that:

  • The website will always operate without interruptions
  • All information will be completely error-free
  • Products will meet every individual expectation

Limitation of Liability

To the maximum extent permitted by law, LUVINAMOON shall not be responsible for any indirect, incidental, special, or consequential damages arising from:

  • Website use
  • Product purchases
  • Shipping delays
  • Website interruptions
  • Technical issues

Our total liability shall not exceed the amount paid for the applicable order.

Privacy

Your privacy is important to us.

Your personal information is collected, used, and protected according to our Privacy Policy.

By using our website, you agree to the practices described in our Privacy Policy.

Changes To These Terms

LUVINAMOON reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately once posted on this page.

Your continued use of our website after updates are published means you accept the revised Terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email:
contact@luvinamoon.com

Business Information

LUVINAMOON

1142 N Cypress Ave
Ontario, CA 91762
United States

Business Correspondence Only – Not a Return Address